Privacy policy

Last updated: September 2025 

Here and Now Therapy values your trust and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Ontario’s Personal Health Information Protection Act (PHIPA).

1. Information We Collect

We may collect personal information such as:

  • Name, contact details, and emergency contact

  • Health history and relevant background

  • Session notes and treatment plans

  • Payment information

2. How We Use Your Information

Your information is used to:

  • Provide psychotherapy and counselling services

  • Maintain accurate health records

  • Communicate with you regarding appointments and care

  • Process payments

We do not sell or share your information with third parties for marketing purposes.

3. Confidentiality and Limits

All information shared in therapy is confidential. We may only disclose information if required by law, including:

  • Risk of serious harm to yourself or others

  • Suspected child abuse or neglect

  • Court order or legal requirement

4. Storage and Security

Records are securely stored in compliance with PHIPA standards. Digital records are encrypted, and access is restricted to authorized therapists only. Records are retained for the period required by Ontario law and then safely destroyed.

5. Access to Your Information

You have the right to access or request corrections to your health records. Requests can be made in writing and will be addressed within the timelines set by PHIPA.

6. Website and Email Communication

Our website may collect basic usage data (such as cookies or analytics) for performance and security. Email communication is not always secure; please limit sensitive details when contacting us electronically.

7. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date. 

8. Contact Us

For questions about your privacy rights or this policy, please contact:

Email - inquire.hnt@gmail.com 

Phone - + 1(647)339-9952